Managed Support

Raneso provides support and maintenance services for systems in production. Clients that subscribe to our support services gain access to experts with first-hand knowledge of their systems and benefit from increased reliability of business-critical applications and guaranteed prompt reaction time.

By using Raneso’s managed support services, our clients significantly reduce the cost of application ownership and keep their system functionality up-to-date while focusing on their core business tasks. We offer a variety of subscription-based support options:


Ad-hoc Support
This option suits clients who post ongoing updates to their systems, apply patches, or perform operating system maintenance
Ongoing Enhancements
This option is ideal for bug fixing and adding new features to existing applications, with expected monthly workload of 20 −120 hours
Emergency Team
Our 24×7 IT support team ensures uninterrupted availability of the client’s business-critical applications

Get in Touch

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